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Local: 978-934-2474Toll Free: 800-480-3190
Meet The Team
UMass Lowell's Student Success Team is here to help you succeed with academic advisors who work with new and returning students, as well as faculty advisors dedicated to supporting students pursuing on-campus programs offered through the Division of Graduate, Online & Professional Studies.
Assistant Dean
Pauline is an alumnae of UMass Lowell and has 25 years of leadership experience building high-performing student and customer experience teams in multiple areas including online higher education, workforce development, and small business management. Pauline holds a B.A. In Psychology from UMass Lowell and an M.Ed. in Counseling from the University of New Hampshire. Her passion is providing outstanding support services to adult and online learners so they can achieve their educational and career goals.
Assistant Director
Angela received her M.Ed. from Rivier University and her B.A. from Saint Anselm College. She has over 15 years in higher education with experience in registrar services, advising, disability services and program management. Over the course of her career, she’s had the privilege of working with students at the undergraduate, graduate and doctoral levels, both in traditional and continuing education settings.
Academic Advisors
Academic Advisor
Janine received a B.A. from American International College. She has over 15 years of experience helping individuals with career exploration, academic planning, and job searching. In her free time, Janine enjoys home improvement projects on her old house, music, and spending time exploring with her Shih Tzu, Zuzu
Academic Advisor
Hannah received her B.S. in Psychology from Suffolk University where she mostly focused on adolescent development. Before joining the UMass Lowell team, she was Behavioral Technician where she worked with students of different ages and backgrounds. Hannah enjoys helping students reach their goals. Hannah also enjoys sitting down with a good book while drinking some tea.
Academic Advisor
Katelyn is originally from Johnson, Vt. She received her Associate’s from The Culinary Institute of America and her Bachelor’s from Northern Vermont University. She has over ten years of experience in both admissions and advising in higher education. Over the course of her career, she has had the pleasure of working with traditional and continuing education students. She has worked at various colleges and universities including small niche schools, liberal arts colleges, and large selective universities.
Faculty Advisors
Faculty Advisor, Electronic Engineering Technology
Bradley Mingels is the Director of Academic Programs and Advanced Manufacturing for the University of Massachusetts Lowell College of Engineering. He is responsible for academic curricula and course development serving defense, commercial, and academic educational segments. Read Bradley's full bio here »
Faculty Advisor, Mechanical Engineering Technology
Faculty Advisor, Mathematics
Faculty Advisor, Nursing
Undergraduate Orientation
Meet Our Staff and Get Your Questions Answered. UMass Lowell's Division of Graduate, Online & Professional Studies cordially invites you to an Online Orientation for new students.
July 29, 2025 | 7:00-7:30PM EDT
Register Now
August 27, 2025 | 7:00-7:30PM EDT
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October 16, 2025 | 7:00-7:30PM EDT
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November 13, 2025 | 7:00-7:30PM EST
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December 11, 2025 | 7:00-7:30PM EST
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January 07, 2026 | 7:00-7:30PM EST
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March 05, 2026 | 7:00-7:30PM EST
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April 16, 2026 | 7:00-7:30PM EDT
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May 07, 2026 | 7:00-7:30PM EDT
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Location & Hours
Location
Advising & Student Support Center
Graduate & Professional Studies Center839 Merrimack Steet
2nd Floor, Suite 251
Lowell, MA 01854
Hours Available:
Monday - Thursday, 8:30 a.m. - 5:00 p.m.
Friday, 8:30 a.m. - 5:00 p.m.
Holiday Closings and Special Hours
| Juneteenth (University Closed) |
6/19/2024 |
| Independence Day (University Closed) |
7/4/2024 |
| Labor Day (University Closed) |
9/2/2024 |
| Columbus Day / Indigenous Peoples Day (University Closed) |
10/14/2024 |
| Veterans Day (University Closed) |
11/11/2024 |
| Thanksgiving Recess (No Courses / University Closes at 6 pm) |
11/27/2024 |
| Thanksgiving Recess (University Closed) |
11/28/2024 |
| Thanksgiving Recess (University Closed) |
Nov 29 - Dec 1, 2024 |
| Martin Luther King, Jr. Day (University Closed) |
1/20/2025 |
| Presidents' Day (University Closed) |
2/17/2025 |
| Spring Recess (No On-Campus Courses) |
Mar 10-14, 2025 |
| Patriots' Day (University Closed) |
4/21/2025 |
Free Online Tutoring
Available 24/7 to any student enrolled in an online course.
It's a convenient way to clarify difficult subject matter, practice and ask questions in a low-pressure environment, and get help writing or editing papers.Tutoring Subjects
- Math
- Spanish
- Writing
- Science
- And more!
Accessing Tutoring Support
- Log in to the UMass Lowell Blackboard site or the Canvas site.
- Click the ThinkingStorm link in the Free Tutoring Services module on the Blackboard or Canvas homepage.
- Use ThinkingStorm's menu to connect to an online tutor.
Math Faculty Tutoring
Live Zoom Tutoring: Monday - Thursday (10:00 a.m.-8:00 p.m.), Friday - Sunday (5:00-8:00 p.m.)
On-Campus Tutoring: Monday and Wednesday (10:00 a.m.-5:00 p.m.)
Please fill out our tutoring form.